Customer Happiness - feedback from Google, Trustpilot and Facebook

Customer Feedback

We take customer feedback very seriously. In fact, we collect feedback not just on our products but also on your interaction with our employees before and after receiving our products.

Your happiness is what drives us in our everyday lives. Even we know we can't make everyone 100% happy. But we do our absolute best to achieve it!

Thanks, Frederik & Co.

SOURCE: HELP SCOUT

Customer Happiness Report

Our Happiness report is based on our customer's interaction with our customer service by email and chat. The report is based on ratings for the last six months.

  • by Megan Grewal

    "I have ordered a few times from Dodofy. Love my cotton labels! I choose the multi colour options and they are so much fun to use. Thank you! Highly recommend!"

  • by Sarah Portelli

    "Extremely affordable and high quality clothes labels. Will definitely order again"

  • by Margreet Ward

    "Good quality labels and great service"

  • by Paloma Carranza Araujo

    "Great quality, great service.
    gran calidad y excelente servicio"

  • by Paulina Klaudia

    "I received my order very promptly. The quality of the labels is excellent ! I really love the design and colors ! Will definitely be buying more in the future!"

  • by Carol Young

    "Great Service and lovely labels... They have elicited positive comments from everyone who has seen them in the garments I make"

  • by Myra Smyth

    "Just received our labels from Dodofy.com. Design looks great and the labels are of an excellent quality. Many thanks Frederik"

  • by Moanike'ala Muna

    "Absolutely LOVE my labels!! Thank you Dodofy!"

  • by Kirsten Helms

    "Flotte kvalitetsnavnebånd 😃"

  • by Lise Særslev

    "I mange, mange år har jeg her købt små navnebånd til at sy i mit design: unika-design. Tidligere har jeg ringet og bestilt, men denne gang er det foregået elektronisk - både bestilling og betaling. Det "drillede" lidt, fordi jeg ikke er en "ørn" til dette, men jeg fik fin assistance og hjælp af Benedikte pr. telefon - mange, mange tak for det. Nu glæder jeg mig til at modtage endnu en sending MØRK MIX"

  • by Julie Silverstein Hinchely

    "Jeg vil klart anbefale Dodofy Jeg havde bestilt 500 mærker. Desværre kom der 493 mærker, hvor 26 af dem havde en lang sølvstreg igennem mærkerne. Dette gjorde jeg dem opmærksom samme dag jeg havde modtaget mærkerne. Og herfra tog Frederik hurtigt hånd om det med det samme. I dag har jeg så modtaget nogle nye mærker. Så jeg er tilfreds . Kvaliteten er i top. fejl kan ske og de rettede dem. så klart anbefaling herfra. I vil ikke fortryde det. Kommer klart til at bestille her igen"

  • by Mariann Frøstrup Skarving

    "Har lige modtaget navnebåndene til min datters tøj. Mærkerne ser super fine ud, og skal nu monteres i tøjet. Leveringen fik en del hurtigere end forventet. Tror kun at der er gået en uge fra bestilling til båndene var i postkassen. 5 stars"

  • by Helene Kragh

    "Jaaaa LOVE jeres hjemmeside, når man laver så meget home made ting/sager"

  • by Tina Locht

    "Super god vejledning og altid hurtigt og venligt svar. Mærkerne der kan stryges på er så fine og lette at arbejde med. 5 stars"

  • by Birthe Larsen

    "Tak for etikketterne- De er lige i øjet"

  • by Jette Vivi Olsen

    "Har modtaget mine fine mærker til at sy på mit strikketøj "made by mormor" så pænt. Vh Jette Olsen"

  • by Maria Milo

    "Tak for hurtig levering og god kvalitet"

  • by Sine Ø Buhl

    "Super fine mærker, som altid, lever bestilling op til forventninger"

  • by Anne-Mette Damsgaard

    "Meget smukke"

  • by Miel Grimont

    "Absolutely the best labels: gorgeous and high end quality. Plus the customer service is spotless and very helpful. I m a happy returning customer for a few years now."

  • by Edith Kurzer

    "Excellent customer support and beautiful coloured woven labels. Very happy with my purchase and will order again…. And I am on the other side of the world!"

  • by Ritsa Gonianaki

    "I just received my labels and they are perfect, I love them! I am so happy and excited! I will order more soon! 💗"

  • by Stamatia Theodorou

    "Δεν περιμενα να ειναι τοσο τελειες οι ετοικετες μου ! Πραγματικα εξεπλαγην ομορφα...θα παραγγειλω εννοειται ξανα και ξανα ! Απιστευτη συνεργασια σε καθε επικοινωνια μαζι τους επισης!"

  • by Ariadne Skyrianidou

    "Excellent quality labels. Fast service. Personal service and e-mails to answer my questions. Easy to navigate site that you can design your labels easily. Environmentally friendly packaging"

  • by Kirsten Helms

    "Rigtig god kvalitet, og nemt at designe sine navnebånd"

  • by Fraender Yilmaz, TR

    "I love their cotton labels. They were quickly received in Istanbul for my business. Will buy it again. Fraender Yilmaz"

  • by Constance Kober, US

    "I recently received my second order. Yes, production and delivery take quite a while (3 weeks to the US), but I forgot about my order, and suddenly it arrived. Beautiful labels, exactly as ordered, and excellent value. You need patience, but it was most definitely worth the wait."

  • by Annemarie, DK

    "Mange tak. Hej, jeg har modtaget de fineste, flotteste navnemærker i så god kvalitet, de er ligesom jeg havde forestillet mig, tusind tak til Dodofy jeg vender helt sikkert tilbage 👍🌞🌷"

  • by Edita Pivarauskiene, CY

    "Excellent quality, perfect communication. Thank you so much!"

  • by Stamatia M. Theodorou, GR

    "Excellent quality ! Easy to design indeed and easy to communicate ! It took a little too long to reach Greece but thats fine due to the final result!"

  • by Rikke Starup Rintza, DK

    "Personlige navnelabels. Jeg bestilte og modtog de fineste vævede navnemærker lige til at stryge i diverse hjemmestrik. De er så personlige og enkle. Ca. 14 dage fra bestilling til levering."

  • by Jivan lianna Asbjørn, DK

    "Meget smukke og bløde navnbånd som ikke… Meget smukke og bløde navnbånd som ikke kradser i nakken . De kommer med den bedste og venligste service samt hurtigere end forventet. Tak"

  • by FlyingScud, GB

    "Great looking labels and good value. We created our own logo and Dodofy could stitch that and sent a visual proof. You have to allow a couple of weeks for delivery Denmark-UK."

  • by Helene, DK

    LOVE jeres vare på jeres hjemmeside c")

  • by Joanna, PL

    "My first order at Dodofy but… This is my first order at Dodofy but not the last one! I'm so pleased with the quality of the labels, they are soft, have nice colours and it's really easy to choose your own design. Big thumbs up!"

  • Ole Hansen, DK

    "Jeg bestilte navnemærker herfra Jeg bestilte navnemærker herfra, der var dog en fejl på mærkerne.. Hurtig respons fra kundeservice, og de nye mærker kom efter kun 5 dage :) Jeg kan helt klart anbefale dodofy!"

  • Yasemin, DK

    "God og hurtig levering. Havde bestilt etiketter og fik dem cirka efter 1,5 uge. Jeg er rigtig tilfreds med dem!!! Dodofy kan helt klart anbefales"

  • Julie, DK

    "Flotte tøjlables. Jeg har modtaget de fineste label til at sy i mit barns tøj - de eneste minus var at det tog næsten en måned fra bestillingsdatoen til jeg modtog dem"

  • Oscar Krogsgaard, DK

    "Mega god kundeservice super kundeservice! dog lidt problemer med posten"

  • Mathilde, DK

    "Fantastisk kundeservice. Sendte en mail med spørgsmål og fik svar samme dag. Rigtig god oplevelse herfra og glæder mig til at modtage mine navnebånd :-)"

  • Ditte Margrethe Mankof, DK

    "God levering. Levering som lovet"

  • Charlotte Christensen, DK

    "Alt i alt en god handel Er godt nok ved at være lang tid siden, men jeg må hellere få skrevet anmeldelsen alligevel. Har bestilt en enkelt gang derfra og valgte dem med stryge bagside. Det gør jeg så ikke igen, selvom at jeg tidligere har brugt stryge bagside fra andre steder uden problem har disse altså ikke holdt nok ved strygning alene, jeg har måtte sy dem fast alligevel og så er det altså lidt spild af stryge side. Køber i hvert fald ikke strygebagside på i fremtiden"

  • Bjarne Nielsen, DK

    "Super tilfreds. Bestilte strygemærker og de levede 100% op til mine forventninger"

  • Helene Knudsen, DK

    "Super! Bestilte nogle strygemærker til noget jeg går og arbejder med i "sy værkstedet". De gjorde opmærksom på, at leveringstiden kunne varierer mellem 2-4 uger, alt efter hvilket special lavet produkt man bestilte.. Varen lå i min postkasse efter 6 arbejdsdage, og produktet var som forventet - rigtig god :)"

  • Cecilia G, DK

    "Fin kvalitet og hurtig levering. Mange gode muligheder på hjemmesiden for at se det færdige produkt - og det levede til fulde op til forventningerne. Fuld tilfredshed!"

Customer Reviews

We value our customer's feedback and believe that their experiences can help others make informed decisions. Here are some reviews from our esteemed customers who have graciously shared their thoughts about our products and services here on dodofy.com.

Based on 523 reviews
86%
(450)
12%
(62)
2%
(8)
0%
(1)
0%
(2)
A
Prym Press fasteners Color Snaps Mini Tools Set
Amy Fitzgerald (Adelaide, Australia)
Excellent quality

Free postage, well packed, arrived on time.

L
Logo Labels
Lone Brøns
Pænt produkt

Nem bestilling. Hurtig levering.

R
Prym Chalk Cartridge Pencil Set
Rosemary Gray (Brisbane, Australia)
Perfect

Thank you. I’m very happy with my purchase. It arrived in Australia in perfect condition and the shipping time was really fast. Super efficient service and I would be very happy to purchase from dodofy again and recommend them to others.

F
Logo Labels
Fanny Corina Gonzalez Rodríguez (Arrecife, Spain)

Logo Labels

I
Flex Labels
Inge Fogh Carstensen (Løgstør, Denmark)

Alt ok

C
Easy Labels BASSUI, 10 mm. (3/8″)
Cheryl Roberts (Arlington, United States)

The labels work great. Thank you.

T
Logo Labels
Tanja Ting
Great help and I love my my labels!

I will be ordering from you again. Love my labels and the guy who help me was a star.

É
Easy Labels DAIKAN, 15 mm. (5/8″)
Éva Kotiers (Chotin, Slovakia)

Easy Labels DAIKAN, 15 mm. (5/8″)

I
Easy Labels BASSUI, 10 mm. (3/8″)
Isabella Appolloni (Milan, Italy)
They are well done and lovely

Good product and easy to use.

M
Easy Labels BASSUI, 10 mm. (3/8″)
Monica Millar (Vancouver, Canada)

Very satisfied

F
Logo Labels
Fani Dekouli (Athens, Greece)
Very satisfied!

Easy and good way for labels.

C
Easy Labels PENSRI, 10 mm. (3/8″)
Cheryl J (Brisbane, Australia)
Great Workmanship

The team makes it so easy to order. Ask questions and they are quick to reply ( even with the time difference ) this is the 4th order and I can’t recommend them more

M
Easy Labels CHENDA, 10 mm. (3/8″)
Monica Gibertoni (Bologna, Italy)
precise and kind

great quality, fast production, very kind costumer service!

A
Logo Labels
Anastasia Kalokyri (Athens, Greece)
Logo labels

The Dodofy team was very helpful during the 1st order of my labels!!! We exchanged a few e-mails regarding the sewing color and the backround of the lavel and how it would look best!
I have been re-ordering my labels there since then!!! As I am a small business I was looking for something of good quality & original for all my sewing creations!!!
Thank you!!!!

M
Flex Labels
Margaret Millar (Sydney, Australia)

The labels have not arrived yet!!!

W
Logo Labels
Waveney Russ (Auckland, New Zealand)
Incredible service

I was looking for a certain aesthetic with my labels that wouldn’t cost too much. Dodofy made the design phase and delivery super easy. I am sooooooo happy with my labels!

C
Easy Labels TAKATO, 15 mm. (5/8″)
Cornelia B (Eugene, United States)

Great quality labels

J
Easy Labels BASSUI, 10 mm. (3/8″)
Joyce Moseholm (Odense, Denmark)
En god produkt

Udmærket kvalitet med rimelig hurtig levering

K
Easy Labels DASHIN, 10 mm. (3/8″)
Kathrine Thrue Hougaard (Kastrup, Denmark)

Easy Labels DASHIN, 10 mm. (3/8″)

M
Easy Labels BASSUI, 10 mm. (3/8″)
Mary Healey (Auckland, New Zealand)
First time label order

I'm very happy with the product but I didn't realise it would take so long. I had imagined it would have been sent by airmail.

E
Care Labels SIRIKIT, 15 mm. (5/8″)
Edmund McNulty (Dublin, Ireland)
Fibre content labels

A great quality product with a consistant reliable service!

P
Easy Labels BATAAR, 10 mm. (3/8″)
Pauline Gordon (Albias, France)
Repeat order - Very fast delivery

Helpful administrative support. Fast turnaround and quick delivery. A very satisfactory experience.

S
Easy Labels BASSUI, 10 mm. (3/8″)
Suzanne Jørgensen (Hvidovre, Denmark)
Hurtigt

Hurtigt og nemt og som jeg ønskede.

M
Flex Labels
Maliakei Bags ('Ewa Beach, United States)
Excellent quality, but expected the label length to be longer

The point size was too small, as well as the length. Quality is excellent, but I will order 2 lines instead of 3 in the future. I will need to have the point size increased to a larger size, as well as the length of the label. The previous labels I ordered, prior to Dodofy changing over to a new template, used to be 3" total in length vs. 2.5". Also, if Dodofy can offer a 'preview' screen this would be very helpful. Frederik offers courteous service. Mahalo nui loa!

D
Flex Labels
Diane Chevrette (Saint-Constant, Canada)
Super! Exactly what i wanted! Thanks

Superbe! Merci