Customer Happiness - feedback from Google, Trustpilot and Facebook

Customer Feedback

We take customer feedback very seriously. In fact, we collect feedback not just on our products but also on your interaction with our employees before and after receiving our products.

Your happiness is what drives us in our everyday lives. Even we know we can't make everyone 100% happy. But we do our absolute best to achieve it!

Thanks, Frederik & Co.

SOURCE: HELP SCOUT

Customer Happiness Report

Our Happiness report is based on our customer's interaction with our customer service by email and chat. The report is based on ratings for the last six months.

  • by Megan Grewal

    "I have ordered a few times from Dodofy. Love my cotton labels! I choose the multi colour options and they are so much fun to use. Thank you! Highly recommend!"

  • by Sarah Portelli

    "Extremely affordable and high quality clothes labels. Will definitely order again"

  • by Margreet Ward

    "Good quality labels and great service"

  • by Paloma Carranza Araujo

    "Great quality, great service.
    gran calidad y excelente servicio"

  • by Paulina Klaudia

    "I received my order very promptly. The quality of the labels is excellent ! I really love the design and colors ! Will definitely be buying more in the future!"

  • by Carol Young

    "Great Service and lovely labels... They have elicited positive comments from everyone who has seen them in the garments I make"

  • by Myra Smyth

    "Just received our labels from Dodofy.com. Design looks great and the labels are of an excellent quality. Many thanks Frederik"

  • by Moanike'ala Muna

    "Absolutely LOVE my labels!! Thank you Dodofy!"

  • by Kirsten Helms

    "Flotte kvalitetsnavnebånd 😃"

  • by Lise Særslev

    "I mange, mange år har jeg her købt små navnebånd til at sy i mit design: unika-design. Tidligere har jeg ringet og bestilt, men denne gang er det foregået elektronisk - både bestilling og betaling. Det "drillede" lidt, fordi jeg ikke er en "ørn" til dette, men jeg fik fin assistance og hjælp af Benedikte pr. telefon - mange, mange tak for det. Nu glæder jeg mig til at modtage endnu en sending MØRK MIX"

  • by Julie Silverstein Hinchely

    "Jeg vil klart anbefale Dodofy Jeg havde bestilt 500 mærker. Desværre kom der 493 mærker, hvor 26 af dem havde en lang sølvstreg igennem mærkerne. Dette gjorde jeg dem opmærksom samme dag jeg havde modtaget mærkerne. Og herfra tog Frederik hurtigt hånd om det med det samme. I dag har jeg så modtaget nogle nye mærker. Så jeg er tilfreds . Kvaliteten er i top. fejl kan ske og de rettede dem. så klart anbefaling herfra. I vil ikke fortryde det. Kommer klart til at bestille her igen"

  • by Mariann Frøstrup Skarving

    "Har lige modtaget navnebåndene til min datters tøj. Mærkerne ser super fine ud, og skal nu monteres i tøjet. Leveringen fik en del hurtigere end forventet. Tror kun at der er gået en uge fra bestilling til båndene var i postkassen. 5 stars"

  • by Helene Kragh

    "Jaaaa LOVE jeres hjemmeside, når man laver så meget home made ting/sager"

  • by Tina Locht

    "Super god vejledning og altid hurtigt og venligt svar. Mærkerne der kan stryges på er så fine og lette at arbejde med. 5 stars"

  • by Birthe Larsen

    "Tak for etikketterne- De er lige i øjet"

  • by Jette Vivi Olsen

    "Har modtaget mine fine mærker til at sy på mit strikketøj "made by mormor" så pænt. Vh Jette Olsen"

  • by Maria Milo

    "Tak for hurtig levering og god kvalitet"

  • by Sine Ø Buhl

    "Super fine mærker, som altid, lever bestilling op til forventninger"

  • by Anne-Mette Damsgaard

    "Meget smukke"

  • by Miel Grimont

    "Absolutely the best labels: gorgeous and high end quality. Plus the customer service is spotless and very helpful. I m a happy returning customer for a few years now."

  • by Edith Kurzer

    "Excellent customer support and beautiful coloured woven labels. Very happy with my purchase and will order again…. And I am on the other side of the world!"

  • by Ritsa Gonianaki

    "I just received my labels and they are perfect, I love them! I am so happy and excited! I will order more soon! 💗"

  • by Stamatia Theodorou

    "Δεν περιμενα να ειναι τοσο τελειες οι ετοικετες μου ! Πραγματικα εξεπλαγην ομορφα...θα παραγγειλω εννοειται ξανα και ξανα ! Απιστευτη συνεργασια σε καθε επικοινωνια μαζι τους επισης!"

  • by Ariadne Skyrianidou

    "Excellent quality labels. Fast service. Personal service and e-mails to answer my questions. Easy to navigate site that you can design your labels easily. Environmentally friendly packaging"

  • by Kirsten Helms

    "Rigtig god kvalitet, og nemt at designe sine navnebånd"

  • by Fraender Yilmaz, TR

    "I love their cotton labels. They were quickly received in Istanbul for my business. Will buy it again. Fraender Yilmaz"

  • by Constance Kober, US

    "I recently received my second order. Yes, production and delivery take quite a while (3 weeks to the US), but I forgot about my order, and suddenly it arrived. Beautiful labels, exactly as ordered, and excellent value. You need patience, but it was most definitely worth the wait."

  • by Annemarie, DK

    "Mange tak. Hej, jeg har modtaget de fineste, flotteste navnemærker i så god kvalitet, de er ligesom jeg havde forestillet mig, tusind tak til Dodofy jeg vender helt sikkert tilbage 👍🌞🌷"

  • by Edita Pivarauskiene, CY

    "Excellent quality, perfect communication. Thank you so much!"

  • by Stamatia M. Theodorou, GR

    "Excellent quality ! Easy to design indeed and easy to communicate ! It took a little too long to reach Greece but thats fine due to the final result!"

  • by Rikke Starup Rintza, DK

    "Personlige navnelabels. Jeg bestilte og modtog de fineste vævede navnemærker lige til at stryge i diverse hjemmestrik. De er så personlige og enkle. Ca. 14 dage fra bestilling til levering."

  • by Jivan lianna Asbjørn, DK

    "Meget smukke og bløde navnbånd som ikke… Meget smukke og bløde navnbånd som ikke kradser i nakken . De kommer med den bedste og venligste service samt hurtigere end forventet. Tak"

  • by FlyingScud, GB

    "Great looking labels and good value. We created our own logo and Dodofy could stitch that and sent a visual proof. You have to allow a couple of weeks for delivery Denmark-UK."

  • by Helene, DK

    LOVE jeres vare på jeres hjemmeside c")

  • by Joanna, PL

    "My first order at Dodofy but… This is my first order at Dodofy but not the last one! I'm so pleased with the quality of the labels, they are soft, have nice colours and it's really easy to choose your own design. Big thumbs up!"

  • Ole Hansen, DK

    "Jeg bestilte navnemærker herfra Jeg bestilte navnemærker herfra, der var dog en fejl på mærkerne.. Hurtig respons fra kundeservice, og de nye mærker kom efter kun 5 dage :) Jeg kan helt klart anbefale dodofy!"

  • Yasemin, DK

    "God og hurtig levering. Havde bestilt etiketter og fik dem cirka efter 1,5 uge. Jeg er rigtig tilfreds med dem!!! Dodofy kan helt klart anbefales"

  • Julie, DK

    "Flotte tøjlables. Jeg har modtaget de fineste label til at sy i mit barns tøj - de eneste minus var at det tog næsten en måned fra bestillingsdatoen til jeg modtog dem"

  • Oscar Krogsgaard, DK

    "Mega god kundeservice super kundeservice! dog lidt problemer med posten"

  • Mathilde, DK

    "Fantastisk kundeservice. Sendte en mail med spørgsmål og fik svar samme dag. Rigtig god oplevelse herfra og glæder mig til at modtage mine navnebånd :-)"

  • Ditte Margrethe Mankof, DK

    "God levering. Levering som lovet"

  • Charlotte Christensen, DK

    "Alt i alt en god handel Er godt nok ved at være lang tid siden, men jeg må hellere få skrevet anmeldelsen alligevel. Har bestilt en enkelt gang derfra og valgte dem med stryge bagside. Det gør jeg så ikke igen, selvom at jeg tidligere har brugt stryge bagside fra andre steder uden problem har disse altså ikke holdt nok ved strygning alene, jeg har måtte sy dem fast alligevel og så er det altså lidt spild af stryge side. Køber i hvert fald ikke strygebagside på i fremtiden"

  • Bjarne Nielsen, DK

    "Super tilfreds. Bestilte strygemærker og de levede 100% op til mine forventninger"

  • Helene Knudsen, DK

    "Super! Bestilte nogle strygemærker til noget jeg går og arbejder med i "sy værkstedet". De gjorde opmærksom på, at leveringstiden kunne varierer mellem 2-4 uger, alt efter hvilket special lavet produkt man bestilte.. Varen lå i min postkasse efter 6 arbejdsdage, og produktet var som forventet - rigtig god :)"

  • Cecilia G, DK

    "Fin kvalitet og hurtig levering. Mange gode muligheder på hjemmesiden for at se det færdige produkt - og det levede til fulde op til forventningerne. Fuld tilfredshed!"

Customer Reviews

We value our customer's feedback and believe that their experiences can help others make informed decisions. Here are some reviews from our esteemed customers who have graciously shared their thoughts about our products and services here on dodofy.com.

Based on 569 reviews
86%
(491)
12%
(66)
1%
(8)
0%
(1)
1%
(3)
R
Easy Labels NUGAI, 15 mm. (5/8″)
Ronda Hazell (Dennington, Australia)
Love them absolutely 💯 quick efficient service even to Australia will buy again!

The labels took about 2 weeks to get to my house in regional Australia from Germany. They are excellent quality and they have a lot of choice with design.

J
Care Labels BASSUI, 10 mm. (3/8″)
Jette Pedersen (Kolding, Denmark)
Så fine

Labels, og god vejledning under køb

H
Easy Labels BASSUI, 25 mm (1″)
Hansa Dam (Tórshavn, Faroe Islands)

Perfekt - og hurtig levering.

M
Easy Labels BASSUI, 15 mm. (5/8″)
May Danner (Lynnwood, United States)
Great labels

I needed labels for home sewing and these are perfect. Love the variety.

D
Easy Labels CHAIYA, 10 mm. (3/8″)
Debs1Creations (Townsville, Australia)
Easy Labels CHAIYA, 10 mm. (3/8″)

Perfect for what I needed and easy to use and look great!- thank you

D
Woven Size Labels, Adult sizes
David Henderson (Honiton, United Kingdom)

Excellent quality, great service, well priced - highly recommended

J
Easy Labels BASSUI, 10 mm. (3/8″)
Janne Toft Jensen (Copenhagen, Denmark)
Quick service and good quality

I received a fast and helpful reply to a question I sent via email, and after receiving my order, I am very satisfied with the quality and final result.

P
Flex Labels
Prospero Rey (Montreal, Canada)

Flex Labels

G
Easy Labels TAICHI, 10 mm. (3/8″)
Ginette Marchand (Montreal, Canada)
Eats labels

Very happy, I received the order very fast. It is exactly what I needed

A
Easy Labels DAININ, 15 mm. (5/8″)
Alexa Lett (Soddy-Daisy, United States)
Great product!

I had easy conversations with “someone” and they were awesome. I made some changes and they readily changed it. All quite good!!!

K
Easy Labels MYAING, 10 mm. (3/8″)
Karen Wright (Camden, United Kingdom)
FABULOUS

Oh what can I say about my labels except they were fantastic. I purchased these for my grandsons school uniform and he just loved them. Most people get plain white and black but I was able to get light blue with red writing and a spiders web on the left. They looked fabulous. Definately wouldn't buy my labels anywhere else. The service was 100% from ordering to receiving.

L
Logo Labels
Laura Corona
Good service, good products

Many compliments for the quality

L
Logo Labels
LUIS (San Diego, United States)
Wonderful experience and product

This is my second time ordering but this time with custom logos. The customer service is fantastic and very helpful. The labels are high quality and perfect for my brand! So nice to have soft cotton labels over rough poly ones. I will be reordering when I need more.

R
Easy Labels BASSUI, 15 mm. (5/8″)
Rita Baumgarten (Centralia, United States)
Business Name Labels

I adore my new labels! Color is perfect, as is the font and letter size! Thanks so much! I will order from you again!

B
Flex Labels
BJ (Alamogordo, United States)
Just what I needed!

Ordering these labels couldn't have been easier and they look great! I am a crafter who sews, making a variety of items and I needed something small that would easily identify my work. These labels are perfect. They are high-quality, easy to read and cost effective!

G
Easy Labels DAIKAN, 10 mm. (3/8″)
Gitte G. (Skødstrup, Denmark)
god service og kvalitets produkt

ved bestilling af Easy labels DAIKAN fik jeg top service da Dodofy kontaktede mig vedr. forslag til ændring pga. specialbogstav som ikke indgik i den skrifttype jeg havde valgt. Mine labels lever 100% op til min forventning og er af høj kvalitet. Det er ikke sidste gang jeg bestiller herfra

T
Easy Labels DAIBAI, 10 mm. (3/8″)
Tanya Spanbauer (Surrey, Canada)
Perfect to stitch in

Received exactly what I ordered , these labels are very easy to stitch in on the ends

R
Logo Labels
Rachel (Waltham Forest, United Kingdom)
great

brilliant customer service thanks so much

E
Logo Labels
Elaine Walker (Sydney Olympic Park, Australia)
Love

Love my new labels they look so professional

D
Easy Labels MYITZU, 15 mm. (5/8″)
Dawn (Melbourne, Australia)
Delighted

I am so happy to have found Dodofy. My previous label supplier had closed down and I couldn't find anything as good. Dodofy is what I was looking for. The label quality is fabulous: close woven and pure cotton with the bonus of a wide range of fonts to choose from.

Y
Woven Cotton Size Labels, Adult sizes
Yuliia Shankovska (Prague, Czechia)
Yulia

I like it so much. It is beautiful and quality. But I would like to have it in white color like my logolabel. Because it is very beautiful when are all the labels in one color.

M
Easy Labels BASSUI, 10 mm. (3/8″)
Monica Millar (Vancouver, Canada)
Thank you

Very happy with product and service

S
Flex Labels
Sue Smith
Fantastic labels

Good service. Labels are extremely well designed & professional. Sew-in variety very easy to handle. Overall fantastic.

H
Care Labels KEISHO, 15 mm. (5/8″)
Helen Moon (Slough, United Kingdom)
Delighted

These labels arrived promptly and were exactly as ordered. Great service and great quality

T
Flex Labels
Tina Bunke (Vejle, Denmark)
Super tilfreds

Super tilfreds