Ærgerligt man i annoncer og på hjemmeside skriver man modtager det bestilte efter seneste 14 dage, når det i virkeligheden betyder efter ordren er bekræftiget og det så tager meget lang tid inden ordren bliver det - ærgerligt for ellers fint produkt.
Hej Vibeke
Tak for din anmeldelse og de fine ord om vores labels :-)
Vi er kede af, hvis leveringstiden har føltes længere end forventet. Vi oplyser, at vores estimerede produktion- og leveringstid er ca. 14 hverdage (mandag til fredag), hvilket fremgår både på vores hjemmeside og i ordrebekræftelsen.
Din bestilling er fra den 28. januar, afsendt den 11. februar og leveret den 17. februar, hvilket er inden for det, vi annoncerer.
Vi sætter stor pris på, at du deler din oplevelse – og vi er glade for, at du er tilfreds med selve produktet.
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Hi Vibeke
Thank you for your review and your kind words about our labels :-)
We’re sorry if the delivery time felt longer than expected. We inform our customers that the estimated production and delivery time is approximately 14 business days (Monday to Friday), as stated both on our website and in the order confirmation.
Your order was placed on January 28th, shipped on February 11th, and delivered on February 17th, which is within the timeframe we communicate.
We really appreciate you sharing your experience – and we’re happy to hear you’re satisfied with the product itself.
I am completely satisfied with the labels that I ordered. I requested a change in the design of the label. The correction was made promptly and to my satisfaction. Thank you.
God kvalitet på labels og er tilfreds med ordren, men alt for lang leveringstid på ca. 1 mrd. Derfor få stjerner
Hej Camilla,
Tusind tak for din anmeldelse :-)
Vi er glade for at høre, at du er tilfreds med kvaliteten af dine labels. Vi er samtidig kede af, at leveringstiden blev længere end forventet. Vi tilstræber ca. 14 hverdage fra ordre til levering, men kan se, at vi i dit tilfælde brugte 19 hverdage – det beklager vi.
Tak for din feedback – vi tager den med videre og arbejder løbende på at optimere.
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Hi Camilla
Thank you so much for your review :-)
We’re happy to hear that you’re satisfied with the quality of your labels. At the same time, we're sorry that the delivery time was longer than expected. We aim for approximately 14 business days from order to delivery, but we can see that in your case, it took 19 business days – and we sincerely apologize for that.
Thank you for your feedback – we truly appreciate it, and we'll keep working on improving our process.
Nemt, enkelt og hurtigt, med fint udvalg af søde figurer og pæne skrifttyper ;-) God kvalitet mærker som tåler vask udmærket.
The customer service is out of this world! I had a logo that wasn't quite what I liked, but still said ok to. One of the designers Frederick played around a little, and it came out so gorgeous! 10/10
The labels are not printed but actually woven. Great price for a great product. Have been ordering for years. Good selection of colors.
Jeg har handlet hos jer o mange og har altid været meget tilfreds.
Lotte
The labels were perfect and we were totally sartisfied! Also great communication with Cristopher who was very nice. I definititely reccomend it!
I sew my label in every costume I make. It ensures that I will get my costume back after the run of a show. It’s very helpful for organizing costumes.
Lovely quality label in a lovely quality fabric. Will buy again.
I’m still waiting to receive my order? How do I investigate where it is?
Fik hjælp af en venlig og imødekommende medarbejder til at få fremstillet lige netop den label jeg havde i tankerne.
I'd been wanting to order these beautifully crafted labels for quite a while. When they offered free shipping to the U.S., I ordered them. Very pleased and satisfied with them.
Great quality, service, fast shipping.
God service, fantastisk produkt, mega hurtig levering. Super godt fornøjd.
